Return & Refund Policy
At Genacol, customer satisfaction has been our priority for the last 20 years. We are committed to offering safe, reliable, effective science-backed dietary supplements.
All purchases are backed by our 30-day money back guarantee.
If, for any reason, you are not completely satisfied with any of our products, simply send us an email to email@example.com to let us know. We will gladly refund your money as we back all our products with our 100% Money Back Policy.
Try our products RISK-FREE: In case you are not satisfied with any of our products, simply send us an email to firstname.lastname@example.org
If 30 days have gone by since your purchase, a refund or exchange will be considered at a case-by-case basis.
This return policy only applies to retail products purchased directly from www.genacol.ca. If a product has been purchased in-store, you must return the product at your store with the original invoice.
One opened bottle of each product is eligible for return; all others returned products must be clean, undamaged, and in the original sealed container for a refund.
Return shipping fee may apply.
Please do not send your purchase back without obtaining a Returned Merchandise Authorization (RMA) number first.
If you have any questions, please contact us.